Multilingual intake agent
Answers calls and messages around the clock, captures property and damage details, and sends structured intake summaries to your team.
REMEDIATION BUSINESSES
When property damage is an emergency,
you can’t afford slow coordination.
Customers need answers and action, fast. We build software that automates important coordination work so your remediation business serves more customers with the care your reputation depends on.
Get your free opportunity consultTHE WORK BEHIND THE WORK
One job. Many people to keep in the loop.
From the first call to payment, your team coordinates with customers, referral partners, and insurance adjusters.
Inquiry comes in
No matter the source (partner, past customer, your social media profile, etc), their reputation travels with the referral.
Damage discovered
Major home or workplace disruption.
Emergency response
Understand the loss.
Remediation work
Coordinate crews, equipment and property access.
Getting paid
Coordinate insurance, customer payments, or financing.
Insurance information & documentation
Claim submission · Adjuster questions · Supporting evidence
Stakeholder communication throughout
Reassurance · Clear expectations · Progress updates
Illustrative property-damage job · Insurance documentation and customer communication continue across the work.
EXAMPLES OF HOW WE HELP
Free your team from time-consuming admin
so they can serve more customers.
Our systems keep inquiries, insurance follow-ups, and crew scheduling moving while your team works in the field.
Insurance documentation assistant
Matches adjuster requests to job records, flags missing photos and moisture readings, and drafts replies and follow-ups for staff approval.
Traffic-aware crew scheduler
Finds appointment slots using crew availability, skills, equipment, drive time, and traffic estimates. Flags delays and prepares updated arrival texts.
Why CAW?
Mobile-first by design
We build solutions that are easy to use from the field, so you can keep work moving without being tied to your desk.
Locally accountable
We’re a local business, too. Being nearby lets us work directly with your team, including providing on-site training and support. Our reputation depends on doing good work for the businesses in our community.
Connected to the tools you already use
Your existing software remains the source of truth. We connect your systems so job details and updates reach the people and tools that need them.
Field service & job management
ServiceTitan
Jobber
Housecall Pro
ServiceTitanJobberHousecall ProCustomer relationships
GoHighLevel
Pipedrive
GoHighLevelPipedriveReviews & reputation
Podium
NiceJob
Birdeye
PodiumNiceJobBirdeye
Experience with remediation businesses
Our clients that are some of the best operators in the business.
“Capital AI Works has given me the kind of freedom I never thought would be possible with a field service business. I can rest assured that customers or partners will be well served no matter when they call us or how busy we are. I don't worry anymore about being away from my desk — out in the field or just taking some time off — because I see and manage all phone calls and text messages from customers and partners.”
“Capital AI Works enables capable 24/7 phone coverage that is connected to all the critical operational systems needed to serve our customers quickly and efficiently. This has been a very easy and important upgrade to how I run my business.”
OPPORTUNITY REVIEW
Not sure we can help?
Find out in a free 20-minute opportunity review.
Get your free opportunity consult